plan value
Expert Led Insights to Shape Your Future
Our consultant-led approach will always centre around your strategic objectives and business vision. We take the time to listen and understand your goals, challenges and opportunities for growth.
We will support you in shaping how enterprise technology could help meet your business objectives, create value and how to best get there.
Our team is comprised of consultants who have years of experience working with global organisations, and they have walked the walk in delivery and operations
realise value
Accelerate Business Efficiencies & Productivity
Everything we do is focussed on helping you to quickly realise value, return on investment and drive sustainable change within your business.
GBS and Shared Services organisations continue to be first movers in adopting disruptive technology and innovation to enhance their value offering.
TQ IMA share this same passion for innovation and technology. Our sharp focus on specialised customer experiences, business process digitisation and AI, will not just create efficiency and boost productivity, but become the gold standard for technology enabled change in the business.
grow value
Sustain & Grow a Better Future
A digital transformation is just the beginning. Once adopted within your business, the platform will continue to require management, platform and product enhancement & extension to further sweat the value.
TQ IMA have supported clients in not just designing their future ServiceNow operating model, but also augmenting customer teams to boost their short-term ability, or in some cases led and managed the platform outright.
ServiceNow should continue to be a source of innovation and a space to quickly demonstrate and prove the art of the possible for new business demand.
- Enterprise Service Management Strategy & Roadmap
- 360 Platform & Process Health check
- Value Realisation & Business Case Definition
- License Spend Optimisation
- Operating Model Design
- Transformation Programme Readiness
- Process Maturity & Opportunity Identification
- Process & Workflow Design & Engineering
- Experience & Engagement Layer Design & Engineering
- Catalogue, Knowledge & Search Readiness
- Core Data Foundation & System of Record Integrations
- People & Change Adoption
- AI Readiness Assessment & Strategy
- Now Assist Activation & Configuration
- Data & AI Governance Framework & Standards
- AI Data & Integration Management
- AI Use Case Release Factory
- Demand & Ideation Management
- Backlog Demand Fulfilment
- Platform & Governance Standards
- Platform Admin, Break fix & Upgrade
- End-to-End Platform & Product Management
powering intelligent systems
Harnessing the Power of AI
Unlock transformative experiences for both your customers and employees with AI. By leveraging existing data, AI generates human-like text, images, and other content, learning from patterns to enhance interactions. It supports real-time communication, offering assistance, resolving issues, and automating routine tasks. With AI, you can elevate customer experiences, boost employee productivity, and resolve issues faster than ever before.
Stay Up to Date
Learn more about our process and how we can help you
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